Shipping and Delivery
- Our shipping options for shipping within the U.S. are as follows. Business days are Monday through Friday only and do not include national holidays.
- Free standard shipping with estimated delivery within 7-10 business days.
- Paid Ground shipping with estimated delivery within 5-7 business days.
- Paid 2 Day Express shipping with estimated delivery within 2-3 business days.
- Paid 1 Day Express shipping with estimated delivery within 1 business day.
- Paid shipping costs are calculated at checkout and are based on the weight and dimensions of your package.
- Once the package has left our warehouse, Express packages are guaranteed to be delivered within the specified number of business days. Please contact us if you have any concerns about an express package delivery.
When will my order be processed?
All orders are handled and shipped out from our warehouse located in Hialeah Gardens, Florida. Please allow extra time for your order to be processed during holidays and sale seasons.
We process orders between Monday and Friday. We work to ship out orders the same business day or the next business day after the order has been placed. For holidays, Friday afternoons, weekends, and during physical inventory audits, we may take up to 3 business days to ship orders from our warehouse.
Please note that we don't ship on weekends.
How long will it take to receive my order?
Once you place your order, please allow 7-10 business days to receive it.
Tracking for your order is emailed to you once your order is shipped out. Tracking updates are available typically within 1 day of shipping out.
If your tracking shows that your package has not been delivered and there seems to be an unexplained delay in the delivery of your package, please feel free to contact us and we would be happy to help you.
If you wish to reship an unclaimed, refused, or undeliverable package you are responsible for the new shipping cost. Unclaimed, refused, or undeliverable packages that are returned to us will be processed as a return and the original form of payment will be refunded, less any additional shipping expenses.
Please contact us if you have any concerns about the delivery.